
Billie Harland
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Atividade mais recente por Billie Harland-
Billie Harland comentou,
This has been a product defect in Zendesk for 13 years now:https://support.zendesk.com/hc/en-us/community/posts/203421476--Closed-for-comments-Add-or-Edit-Tags-on-Closed-tickets ... with hundreds o...
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Billie Harland comentou,
The most absurd part is that this has been an issue for 12 YEARS:https://support.zendesk.com/hc/en-us/community/posts/203421476--Closed-for-comments-Add-or-Edit-Tags-on-Closed-tickets ... with hund...
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Billie Harland comentou,
This is a serious product gap and undermines what limited value Zendesk has for reporting on ticket trends or historical support engagement (especially using outside systems). I see that post '2034...