Wolf Hilbl
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Atividade mais recente por Wolf Hilbl-
Wolf Hilbl comentou,
Today it happened again... A Tech confidently clicked on Merge without realizing that it was cross customer. And now the cries to turn off the merge feature are becoming louder again. Combined with...
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Wolf Hilbl comentou,
Any updates on this? The function is basically there... just filtered for Agents. Please just go that final step.
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Wolf Hilbl comentou,
Don't forget to upvote the original poster. This seems to be one of the indicators that are used to identify needed improvements.
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Wolf Hilbl comentou,
Hi, i add my vote to the bucket. Just yesterday a college of mine managed to merge several requests from different companies.Depending on your customer group, this can be the end of your company, i...
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Wolf Hilbl comentou,
I too would kindly like to know if there is any update on this feature?You just need to forget to set yourself to offline and then you can explain why you lost 50 calls, on your day off. At least s...
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Wolf Hilbl criou uma publicação,
Hide Groups from request assignment.
RespondidaHello Zendesk Community, since the options for managing views are limited (evryone, members of a group or just myself) i would like to hide certain groups from the request assignment. It is not p...