Jorge Lage

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Enable dynamic content in the email template

+1 We need branded templates as well. More than ever now that the brand manager will stop working in the next couple of months.

• Visualizar comentário
• Jorge Lage
• Criado 10 de junho de 2019 17:30
• 1 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Comment on comments in Facebook threads

Will do Joseph. By the way, this also happens in Twitter.

• Visualizar comentário
• Jorge Lage
• Criado 24 de abril de 2019 04:41
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Comment on comments in Facebook threads

Authored by the page. Check out this post:   All comments from "Tigo Paraguay" were made using Zendesk at it looks like we are talking to ourselves. If you end up at our fan page, and start readin...

• Visualizar comentário
• Jorge Lage
• Criado 25 de fevereiro de 2019 23:20
• 1 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Comment on comments in Facebook threads

The problem with the current integration is that when an agent replies to a ticket (with the configuration "Comments on a Post create new tickets") the reply doesn't stay within the comment (on the...

• Visualizar comentário
• Jorge Lage
• Criado 25 de fevereiro de 2019 22:35
• 1 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Comment on comments in Facebook threads

+1

• Visualizar comentário
• Jorge Lage
• Criado 9 de dezembro de 2018 17:56
• 0 voto