Martijn Snels • pluscloud.nl - Zendesk Premier Partner
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Martijn Snels • pluscloud.nl - Zendesk Premier Partner comentou,
As the API is not documented right now, and I see many people are requesting this, I wanted to share our reverse engineered unofficial documentation of the Ticket Content Pins API Endpoint. This in...
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Martijn Snels • pluscloud.nl - Zendesk Premier Partner comentou,
Lisa Wong I noticed in the API endpoint I found this is available for any external content that is indexed in the Federated Search feature. Once the API documentation is added to the developer docu...
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Martijn Snels • pluscloud.nl - Zendesk Premier Partner comentou,
Nice! Will there be an option to pin an article via the app framework or API? Dan Cooper There seems to be a 'ticket_content_pins' endpoint, but it's not documented yet.
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Martijn Snels • pluscloud.nl - Zendesk Premier Partner comentou,
Hi Zac Garcia, where can we provide feedback and ideas on the current Agent Home or report any issues? I've just listed them below for you now. Issues & Questions Tickets do not disappear when you...
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Martijn Snels • pluscloud.nl - Zendesk Premier Partner comentou,
Ashwin Raju Building it from our side would require an option to being able to 'edit' closed tickets to recover the relationship between the custom object and the ticket agent. I'd be happy to setu...
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Martijn Snels • pluscloud.nl - Zendesk Premier Partner comentou,
Toby Sterrett Just checking in to see if there is any progression on this? Were you able to reproduce this?
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Martijn Snels • pluscloud.nl - Zendesk Premier Partner comentou,
Ashwin Raju What is the expected timeline for this? Guess this is part of the initial launch too?
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Martijn Snels • pluscloud.nl - Zendesk Premier Partner comentou,
Toby Sterrett I was wondering if you had a chance to check out the case we shared with you in my last message?
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Martijn Snels • pluscloud.nl - Zendesk Premier Partner comentou,
Thanks Anurag Singh!
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Martijn Snels • pluscloud.nl - Zendesk Premier Partner criou uma publicação,
V1 > V2 Migrations
Some organizations have been using the original Custom Objects V1 already and have been creating relationships as no Lookup Fields were available. Currently, it's not possible to manually migrate t...