Daniel Savage
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Atividade mais recente por Daniel Savage-
Daniel Savage comentou,
Hi, it says in the above table that a customers can be banned with Messaging & Sunshine with partner support. Is this explained or expanded upon anywhere?
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Daniel Savage comentou,
I'm a bit concerned to see others are experiencing the same issues as our account and have been unable to find a resolution. We're in the process of collecting all the screen recordings, HAR and pe...
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Daniel Savage comentou,
We've recently moved to Agent Workspace and have noticed a big impact to performance, with increased latency, hangtime and timeout errors. This seems to impact chat Agents in particular, so I am cu...
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Daniel Savage comentou,
Do the "pages viewed" only show pages where the requester was logged in? Or if the customer logs in once they get to a form do the Agents see the pages viewed prior to logging in and submitting the...
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Daniel Savage comentou,
Plus 1ing on this issue our as our account is being effected as well
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Daniel Savage criou uma publicação,
Unfollow vs Following 🤔
Would love Zendesk to reconsider the native terminology for follow buttons. When you choose if you want to follow a post on Community/Gather (or if you are following by default after engaging on t...
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Daniel Savage comentou,
Awesome, thanks Ayush I will keep an eye out :)
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Daniel Savage comentou,
Hi @... any word on a timeline? This is the one showstopper from us migrating from Live Chat to Messaging
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Daniel Savage comentou,
In our use case we have about 20 Agents trained for live chat but we only schedule a handful at any one time. But this means that all 20 Agent see this pop up every time they open a new window, it ...
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Daniel Savage comentou,
We've just moved to Agent workspace, and have disabled the Knowledge Capture App because it was causing issues now that Knowledge capture is part of the Context Panel. How to we enable/disable Rapi...