Andrew J

1. Comunidade
2. Zendesk Suite Q&A

Just wondering how we hide custom user fields from agents and end users.  We are using some that are just clutter and informational for the admins... Any ideas?

• Andrew J
• Criado 1 de novembro de 2018 23:38
• 4 seguidores
• 2 comentários
• 0 voto

1. Comunidade
2. Tips from users - Zendesk Suite

To achieve higher contrast for agent ticket tabs tempororily (this only lasts until you refresh the page or change it) Using Chrome - and not using multiple agent tabs. Final Result - Dark Tabs!  ...

• Andrew J
• Criado 2 de novembro de 2016 20:11
• 3 seguidores
• 3 comentários
• 0 voto

1. Comunidade
2. Tips from users - Zendesk Suite

We've recently made some modifications to our C-Sat automation.   This is how the new email looks... Want to know how?    If you haven't already - activate 'Customer satisfaction surveys' (info h...

• Andrew J
• Criado 18 de julho de 2016 05:02
• 43 seguidores
• 54 comentários
• 1 voto

1. Comunidade
2. Tips from users - Zendesk Suite

Zendesk Note: This tip was submitted by a member of our Community and is not officially supported by Zendesk.  Please read this article for more information. _______________________________________...

• Andrew J
• Criado 1 de maio de 2016 21:02
• 26 seguidores
• 29 comentários
• 0 voto