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Craig Atkinson

Entrou em 13 de mai. de 2021

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Última atividade em 22 de dez. de 2021

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Atividade mais recente por Craig Atkinson

Craig Atkinson comentou,

ComentárioSell basics

That part is obvious. It would be great if there was any tool available to report or aggregate data, or filter/export notes with certain tags. The only way these notes are used is in the dashboard/activity view. 

Exibir comentário · Publicado 22 de dez. de 2021 · Craig Atkinson

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Craig Atkinson comentou,

ComentárioSell basics

I'm back here again, this time I'm trying to find out if there is anything at all you can even do with note tags. I want to query them in a smart list or a filter or do anything at all to aggregate contacts with certain note tags on them.. Can't even see that this "feature" does anything.

Exibir comentário · Publicado 17 de dez. de 2021 · Craig Atkinson

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Craig Atkinson comentou,

Comentário na comunidade Developer - Zendesk Apps Framework (ZAF)

Did you get any traction? This is a wonderful idea. I love the app framework. But the placement locations are not so good (Zendesk Sell). Our goal is to integration more data from our ERP data and would love to be able to place app widgets right onto the Zendesk Sell dashboard. It would be the dream scenario.

Exibir comentário · Publicado 02 de dez. de 2021 · Craig Atkinson

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Craig Atkinson comentou,

ComentárioSell basics

I came here too looking for any ability to add a document via the Sell API. It either doesn't exist or is undocumented in the API at the moment.

Exibir comentário · Publicado 10 de jun. de 2021 · Craig Atkinson

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Craig Atkinson comentou,

ComentárioSell basics

I agree with Kim, as a marketer myself, this seems ideal to be available as an import option on notes, to tie them back to campaign outcomes. But only if you can automate it via imports and tie it into aggregate reporting. Right now this feature seems limited.

Exibir comentário · Publicado 27 de abr. de 2021 · Craig Atkinson

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