Charles M

This limitation creates more difficulty for the support team I work on. 

Our users frequently write in stating things about content they uploaded today or yesterday. When I look at the ticket, it only provides the day of the week the ticket was submitted. This insufficient information means I need to put conscious thought into figuring out what day it is today and I then have to figure out what the date of today is. Only once I have this information can I look for information on the user's account because content in our system is not labeled by the day of the week but instead uses exact dates. This required translation makes our tough jobs even more difficult. It's needless work. It would greatly improve our agents' lives to have an option that changes the days of the week to exact dates.