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Niraj Makwana's Avatar

Niraj Makwana

Entrou em 13 de mai. de 2021

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Última atividade em 13 de jun. de 2023

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Niraj Makwana comentou,

ComentárioHow to customize the theme of the help center

So I have used this article to hide sections and it works, but the problem I'm having is, that an an agent the section and articles also become hidden for me. How do I do it so that the normal users can not see the hidden sections but and an admins/agent I see can. I think the only option can be is making each articles set to "Visible to Agents". but there are so many I'd have to set up in that way, any ideas?

 

Exibir comentário · Publicado 13 de jun. de 2023 · Niraj Makwana

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Niraj Makwana comentou,

ComentárioTicket customization

@... Thank you Dave, I was able to get the issue resolved, by raising a ticket and the Zendesk agent getting in touch. 

Thanks

Exibir comentário · Publicado 07 de set. de 2022 · Niraj Makwana

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Niraj Makwana comentou,

ComentárioTicket customization

Hi, was wonder why added the signature in the View profile is always like a big font, can this changed so its in line with the under text?

Exibir comentário · Publicado 01 de set. de 2022 · Niraj Makwana

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