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Melissa Lanning
Entrou em 13 de mai. de 2021
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Última atividade em 27 de out. de 2021
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Atividade mais recente por Melissa Lanning
Melissa Lanning comentou,
Hi Brett! I actually already have a ticket open with your Support team for this issue, ticket # 4500585.
Exibir comentário · Publicado 25 de abr. de 2019 · Melissa Lanning
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Melissa Lanning comentou,
I am testing embedding a password-protected Vimeo video that we have been linking to our legacy docs for a while now into a Guide article. Because the toolbar "embed video" function only lets you use a URL, not a full embed code div, I just took the embed code from the Vimeo's site and pasted it into the page source manually. The video embeds and plays perfectly. I gave the article two labels to make sure it would be easy to find, and I set the permissions to be viewable by signed-in users and published it, but even logged in as an admin user, I cannot find the article via search.
However, this article seems to be completely unsearchable in our help center, even though it is listed among the articles in its Section of our HC. The article is also not findable via the web widget in our product (which is currently using an admin/agent user to run its searches.)
I have enabled Unsafe HTML, and added the video.js code to our theme's Document Head section, per the instructions in this article. Please help.
Exibir comentário · Publicado 19 de abr. de 2019 · Melissa Lanning
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Melissa Lanning comentou,
The instructions given here are pretty out of date with the current Customize Design UI. I have the Guide Professional license, and I have enabled Unsafe HTML.
Can this article please be updated? I am trying to use this method to embed playable video into Guide articles to be served via web widget. thanks!
Exibir comentário · Publicado 11 de abr. de 2019 · Melissa Lanning
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