Steve Thompson

This is exactly what I am looking for.  We have an enterprise customer that one of the upper management would like to be CC'd on Critical tickets.  I cannot do this without this feature.  It should not be hard to setup a text field instead of a dropdown menu with autocomplete that utilizes search based on the information being typed.  It could include both name and organization to further clarify information for potential duplicate names.

If for some reason your database is not setup easily to do this.  You can always put an option on the end users to "Make available for CC" as a checkbox which will then make them available in the current drop-down menu.  This doesn't seem like an overly complicated feature.

+1

Definitely a necessary feature for supporting large corporations as well as being able to sort by a field in My Activities.