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Kate Sheridan
Entrou em 16 de mai. de 2021
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Última atividade em 20 de set. de 2023
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Atividade mais recente por Kate Sheridan
Kate Sheridan comentou,
- We only support English for the time being
- Summarization might not include every detail originally provided in the ticket
- Expanding, make more formal and make more friendly might omit or mischaracterize information written by the agent in composer (each of those actions is initiated by agent and is easily reservable)
- Features might work slower than expected
- Features might be unavailable from time to time
- Features might be discontinued or significantly changed during and after the EAP
Exibir comentário · Publicado 20 de jul. de 2023 · Kate Sheridan
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Kate Sheridan comentou,
My guess it that ZD will never improve this feature. As long as the Quickie Plus app is around, anyway. Which is what we were forced to pay for, to get what we needed. It's likely they profit from this, so why would they enhance this feature when they are getting paid for an external app to do the job.
Exibir comentário · Publicado 11 de out. de 2022 · Kate Sheridan
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Kate Sheridan comentou,
2 years in the planning now! what's happening?
Exibir comentário · Publicado 06 de mai. de 2022 · Kate Sheridan
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Kate Sheridan comentou,
Is there anyway to hide/remove Suspend Access from the dropdown? We have no need for this as we sync user changes from our CRM system and we don't want agents to Suspend Access and break the process, subsequently.
Exibir comentário · Publicado 22 de abr. de 2021 · Kate Sheridan
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