Gui

1. Email
2. ...
3. How to solve issues with the email channel
4. What does the error "Email size cannot exceed 8192 bytes" mean?

I ran into this issue on a few occasions when: 1. creating Automation to send customized survey emails with additional liquid logic. 2. creating Triggers to automate communication to internal teams...

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• Gui
• Editado 22 de agosto de 2023 00:29
• 1 voto

1. Objects and rules
2. ...
3. Business rules
4. Setting your schedule with business hours and holidays

Hi all, How can I set a schedule for a particular ticket via webhook?  I couldn't find any reference on the following links: https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#j...

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• Gui
• Criado 22 de agosto de 2022 00:29
• 3 votos

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Deactivate field values instead of deleting them

Zendesk PM Team, Can you please share a roadmap/timeframe when this feature is planned to be implemented? Also, other than the input/comments already shared on this thread, how can the Zendesk comm...

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• Gui
• Criado 14 de setembro de 2021 06:46
• 5 votos