Philippe Rambaud

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Trigger Received At

+1, some country don't like to be spammed and would like not to recieve some emails that other countries want

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• Philippe Rambaud
• Criado 16 de maio de 2019 10:53
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Preserve Group and Assignee for user-generated follow-up tickets

+1, this is very much needed. We have 150 agents, 9 countries, 90 groups. Routing is essential. 

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• Philippe Rambaud
• Criado 22 de março de 2019 07:54
• 1 voto