Tj
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Tj comentou,
Does anyone here know if freshdesk has this kind of functionality? I have seen them pop up a few times because some said they have more options.... Has anyone tried it out?
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Tj comentou,
It would REALLY help if I could add a cc of my choice to tickets via triggers... This is now nearly 2 years since this topic has been updated by a rep... I need to cc and email specific individua...