Serena Galvez

1. Comunidade
2. Feedback - Ticketing System (Support)

When we receive tickets via Talk, the requester is a phone number. My agents get the name of the caller and update on the ticket. If they don't get the caller's email, Support still allows them to ...

• Serena Galvez
• Criado 14 de maio de 2021 05:17
• 27 seguidores
• 14 comentários
• 18 votos

1. Comunidade
2. Feedback - Reporting and analytics (Explore)

On the live data dashboards, it would be helpful for my business use case to multi select groups or brands using the Live Data Filters.

• Serena Galvez
• Criado 18 de abril de 2021 23:18
• 15 seguidores
• 7 comentários
• 14 votos