Johanne Leveille-Schirm

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Allow end users to update fields after ticket is created

We have the same request - I actually was surprise today when I tested this and realized that end user could not edit the Subject field - which they provided in the first place. They should be able...

• Visualizar comentário
• Johanne Leveille-Schirm
• Criado 4 de fevereiro de 2016 22:24
• 2 votos

1. Comunidade
2. Feedback - Ticketing System (Support)
3. JIRA integration supports attachments

I agree that one must be able to send the actual attachment and not just the link. We finally discovered last week that this was not what was happening (could not figure out what our developers wer...

• Visualizar comentário
• Johanne Leveille-Schirm
• Criado 21 de dezembro de 2015 18:47
• 0 voto