
Joel Mayer
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Atividade total44
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Última atividade
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Seguindo0 usuário
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Votos22
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Assinaturas14
Comentários
Atividade recente por Joel Mayer-
+1
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+1 Our Light Agents are both helpful and need help! When they need help, the workflow should reflect that and not be burdensome.
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+1 for this! Echoing others' sentiments and use cases.
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+1 If a Light Agent has updated a ticket with information that's relevant to a ticket, how then should an Agent know that the information is available on the ticket? I agree with Tyler Tew that b...
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+1 This is a no brainer need
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+1 Surprised this hasn't seen more activity.
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I voted a while ago, but commenting now to agree with others here. The data is there, but can't be reported on. Been patient, but saying now that I NEED IT!
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I second that. Very confused about where I can see this info.