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Soo Hian Foo

Entrou em 16 de mai. de 2021

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Última atividade em 31 de jan. de 2022

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Soo Hian Foo comentou,

ComentárioUsers, groups, and organizations

Hi, we are encountering the same problem of deleting bulk end users and their forum content from our zendesk guide/gather. 

It's slow and tedious to delete page by page of users, is there another way?

 

Exibir comentário · Publicado 31 de jan. de 2022 · Soo Hian Foo

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Soo Hian Foo comentou,

ComentárioUsing content publishing flows

Hi @...

Can you help re: this:

We would like to show our most popular articles based on the highest number of page views, in our header dropdown and some sections in our Guide web pages.

Is there a way to automate it instead of manual promotion?

 

 

Exibir comentário · Publicado 05 de jan. de 2022 · Soo Hian Foo

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Soo Hian Foo comentou,

ComentárioUsing content publishing flows

Hi Jennifer Rowe ,

thanks for sharing about promoting articles for Guide (help center).

We would like to show our most popular articles based on the highest number of page views, in our header dropdown and some sections in our Guide web pages.

Is there a way to automate it instead of manual promotion? Like a template?


Exibir comentário · Editado 20 de dez. de 2021 · Soo Hian Foo

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Soo Hian Foo comentou,

ComentárioEnd-user guide for Help Center

Hi, can we only set the search to find Help Center articles and not community topics/posts?

Is there a setting for this? Thank you!

Exibir comentário · Publicado 18 de fev. de 2021 · Soo Hian Foo

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