Teresa

1. Comunidade
2. Feedback - Reporting and analytics (Explore)

Our chats from the flow builder bot on our website are now considered messaging in the new agent workspace. Previously, we were able to see current stats - how many chats were in the queue, how man...

• Teresa
• Criado 27 de junho de 2022 20:54
• 4 seguidores
• 5 comentários
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A

I am trying to add all sections as a list in the sidebar on the section pages. I am adding to the OOB Copenhagen theme. Basically what I'm trying to accomplish is how the articles in the section ar...

• Teresa
• Criado 27 de junho de 2022 20:48
• 7 seguidores
• 22 comentários
• 0 voto

1. Comunidade
2. Zendesk Suite Q&A

Hello, We currently use a feature in chat that sends the end-user a question: / goodbye survey will populate the question "Did we answer all of your questions" into the chat window, with the answer...

• Teresa
• Criado 31 de agosto de 2021 16:47
• 2 seguidores
• 1 comentário
• 0 voto