Jason Cerrato
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Jason Cerrato comentou,
Since we do a lot of technical troubleshooting, we would absolutely love to see this feature implemented. There are often error messages shared with us via screenshots that aren't replicated in the...
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Jason Cerrato criou uma publicação,
Arbitrary, persistent category labels
Feature Request Summary: Zendesk Guide should allow you to add arbitrary, persistent labels on forum posts, similar to the way "Pinned" and "Featured" show up on posts. This can be helpful for ca...
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Jason Cerrato comentou,
Hello, Can anyone explain the need for this condition in Example 2: Updating ticket status when side conversations are replied to? Kind regards, Jason