Mark Molloy
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Mark Molloy comentou,
Gabriel, Thank you! Mark
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Mark Molloy comentou,
I am creating an Explore Report using the Support Tickets dataset. A custom field is not appearing as an attribute. Other custom fields are available as attributes in Explore. Here is the Custom Fi...
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Mark Molloy comentou,
Good Morning (Eastern U.S.) James, Thanks for reaching out. It's custom fields we'd like to add. Mark
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Mark Molloy comentou,
Jahn, Thank you for your reply. Adding and removing custom fields is all well and good. My issue is with the columns on the Organization screen that appears when I select the Organization icon in t...
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Mark Molloy criou uma publicação,
Organize Columns on the Organizations Page
Não planejadaCan I add/remove columns from the Organization page? In Support, I click the Organizations icon in the sidebar. The Organizations page opens with the following columns: Name, Domain, Tags, Created ...
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Mark Molloy comentou,
Thank you Christine!
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Mark Molloy comentou,
Can I add/remove columns from the Organization page? In Support, I click the Organizations icon in the sidebar. The Organizations page opens with the following columns: Name, Domain, Tags, Created ...
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Mark Molloy comentou,
Gabriel, Thanks for the info and workaround.
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Mark Molloy comentou,
I cannot find the attributes for the Requestor Organization fields: Group, Users, Details, and Notes. They would be very helpful in my verification reports. I have no trouble finding the fields: T...
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Mark Molloy comentou,
It is optional. As per the article: "If you have an ID other than the user's email address (such as an employee ID or customer reference number), you can include it . External IDs must be unique fo...