Christopher Hansen

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Ability to prohibit merging of tickets across organizations

Zendesk should give us the option to warn or prevent tickets from being merged if the requester or the organization are different on the tickets being merged. Good thing Zendesk isn't handling Hawa...

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• Christopher Hansen
• Criado 17 de janeiro de 2018 23:13
• 2 votos

1. Comunidade
2. Feedback - Ticketing System (Support)
3. JIRA integration supports attachments

We are just implementing this add-on and this seems like a huge oversight. Our organization can't turn off the "require login to download" attachment feature. 

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• Christopher Hansen
• Criado 10 de julho de 2017 22:28
• 1 voto