Brian Takeda

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Inline images for users not just agents

Adding another +1 here. If the end-user is able to do this through an email ticket submission, they should also be able to do this when submitting directly through our new ticket form.

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• Brian Takeda
• Criado 18 de novembro de 2021 15:10
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Attach multiple Zendesk domains to one Jira

Adding a +1 to this idea / thread. Agreed - It's pretty frustrating that this functionality has been removed, and that there is seemingly no consideration to adding this back into the latest versio...

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• Brian Takeda
• Criado 31 de julho de 2019 02:10
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Add or Edit Tags on Closed tickets

+1 This is a feature that would be useful for Zendesk Admin users. I'm running into scenarios where our organization's closed tickets are not categorized properly, or are missing info in fields tha...

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• Brian Takeda
• Criado 1 de fevereiro de 2019 19:22
• 2 votos