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Player Support Team
Entrou em 28 de mai. de 2021
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Última atividade em 06 de dez. de 2024
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Atividade mais recente por Player Support Team
Player Support Team comentou,
Any updates here?
Exibir comentário · Publicado 06 de dez. de 2024 · Player Support Team
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Player Support Team comentou,
Are there any updates on this ‘full layout customization’ thing?
Exibir comentário · Publicado 10 de jul. de 2024 · Player Support Team
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Player Support Team criou uma publicação,
We have some Mobile SDK apps that perform different actions (e.g, creating Zendesk user identity, creating tickets etc).
What happens when the setup settings get completely deleted (either on purpose or by mistake)?
- Does Zendesk have a backup that continues collecting some incoming data?
- Will we have to redeploy the app to the store with new credentials written from scratch, or is there a way to revert the changes?
Thanks!
Publicado 19 de mai. de 2023 · Player Support Team
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Player Support Team comentou,
Same here (and the same outcome from Support as well).
The browser gives cross-origin errors in the console that weren't appearing just yesterday.
Exibir comentário · Publicado 25 de jan. de 2023 · Player Support Team
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Player Support Team comentou,
Adrien Bou Ifra Saqlain
Looks like I found the reason for the breadcrumbs issue.
The matter is:
You may have multiple categories in different languages. The breadcrumbs should be fine as long as all of them are translated into all the languages.
As soon as you have only one category being translated to French, the breadcrumbs will simply skip its name.
Solution:
Add another category (even if you don't need one), translate its name to French and you should be good to go.
As for the cons, this may add another button (the Category itself) to the Home page, while having only one category reflects sections directly on the Home page.
Exibir comentário · Editado 03 de nov. de 2022 · Player Support Team
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Player Support Team comentou,
Hello Ifra Saqlain
It does appear when you create a new category.
However, the new Copenhagen theme (without any custom code) won't reflect it as well.
So what next? Do we need to move all the articles and create new sections within new category?
What if it was linked in many places (e.g apps and company website)?
It just shouldn't be like that, someone has to take a look at it.
Exibir comentário · Publicado 03 de nov. de 2022 · Player Support Team
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Player Support Team comentou,
Hey Ifra Saqlain,
I'm having the same breadcrumbs problem with Ukrainian and Chinese languages. The categories' translations are there, and language variants for both sections and articles are also present. I'm using V1.
What could be the issue?
Exibir comentário · Publicado 08 de jun. de 2022 · Player Support Team
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Player Support Team comentou,
Greetings! The setting would be benefitial for us, too.
Exibir comentário · Publicado 06 de out. de 2021 · Player Support Team
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Player Support Team comentou,
@... hi!
Any updates on this? We are facing the same issue with drop-downs.
Thanks!
Exibir comentário · Publicado 08 de set. de 2021 · Player Support Team
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