Josef Prandstetter
-
Atividade total210
-
Última atividade
-
Membro desde
-
Seguindo0 usuário
-
Seguido por1 usuário
-
Votos66
-
Assinaturas74
Comentários
Atividade recente por Josef Prandstetter-
Jonathan Aniano Thank you in advance for taking the approach of listening to feedback from us as customers.The following questions came to me spontaneously while reading your post: Can you please ...
-
We made a conscious decision to choose Zendesk as one of the market leaders a few years ago because we see Zendesk as a future-proof vendor that will provide us with new features that we didn't kno...
-
Daniel Pawluk I can only confirm my colleague's statement Torsten Serfling that this change is an absolute dealbreaker for us, forcing us to look for alternatives. Btw: Why does this problem only a...
-
Support for "Direct messages" would boost this feature for our daily operations - mainly in these scenarios: Support requesting assistance by a dedicated developer from R&D If the support has to c...
-
+1We need a custom ticket field to open our ERP system and jump directly to all details for end-user or organization.
-
Any news on this feature request yet? We now have another use case where we would urgently need this feature:We are currently implementing a download portal for our various product lines via corres...
-
It would be great to search in the field "Role" for multiple keywords with an OR operator.Our use case is to search for users with the role "admin" or "agents". The ideal case would be to implemen...
-
I'm not sure it this a feature request or more a bug report. If we use the search field "Suspended" - doesn't matter if we set it to "True" or "False" in the result view the field/column is always ...
-
We are avid users of Zendesk's “Advanced Search” app, which has been very helpful to us. Are there any plans for the "Role type" and ”Custom role ID” field to be available not only as a result fiel...
-
We are a global software vendor and we use Zendesk Gather as Ideas platform for our product lines (= one community topic per product). In the interest of our customers and partners, we want to be a...