BNI Connect Support

1. Comunidade
2. Feedback - Community Forums (Gather)
3. The ability to merge community posts

Thumbs up for this as well!  

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• BNI Connect Support
• Criado 2 de maio de 2017 17:43
• 0 voto

1. Comunidade
2. Zendesk on Suite best practices
3. Zendesk on Zendesk: Bump Bump Solve

Thanks @Kraven @Nicholas - now I just need to teach my agents not to use it as a burial ground for unwanted tickets that they are avoiding responding to   :- )

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• BNI Connect Support
• Criado 27 de maio de 2015 19:45
• 0 voto

1. Comunidade
2. Zendesk on Suite best practices
3. Zendesk on Zendesk: Bump Bump Solve

Has this negatively impacted your SATISFACTION rate any?  When the client is offered the opportunity to rate the service are you getting any negative ratings due to the automated solve or is the sa...

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• BNI Connect Support
• Criado 27 de maio de 2015 18:32
• 0 voto