Brian Hensley
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Brian Hensley comentou,
Not going to repeat what everyone else has noted as the "why" this is needed. But having had experience with multiple other ticketing systems, many have this feature. It is absolutely a hindrance ...
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Brian Hensley comentou,
This still doesn't exist? I have never used a ticketing system that DOESN'T have this feature. Odd, considering ZenDesk is one of the leaders in the space. What I usually see is anything with...