Freddy Cintron

I looked at some of the recommended Chrome extensions but what I found is that they are too intrusive with the permissions. A lot of companies work with data sensitive requests and I believe that most of us ZenDesk users want a way to use a Chrome notification that so many websites offer.

A feature that allows us to specify which category of tickets to notify us (New tickets for instance) would be great. I'd like to be able to work on other projects a couple of feet away from my workstation and receive an audible notification for any new tickets that come in. It saddens me that so many websites have this feature, but ZenDesk doesn't. The community definitely wants this feature as you can tell from all the comments :)

Please let us know if this is something that the ZenDesk team is working on, or if it's a feature that will never come to fruition. A lot of users seems to be waiting anxiously and any feedback regarding this would greatly be appreciated.

Thank you.