Alperro

I'll also appreciate if there is any progress on this.

Zendesk is flexible but you can not customizate the main dashboard screen, this is really interesting..

Thanks a lot for the feedback Nicole,

Regards,

It'll be much appreciated if Dashboard screen can be customizable. Currently, this screen does not satisfy our needs entirely. For example, If I update the ticket status to Pending, then I can't be able to see this ticket in Dashboard screen, this is unbelievable.

For example, I should be able to display any of my views in Dashboard screen.

I'll appreciate if this customization is in place, and will be applied soon. 

Can I get any feedback on this ?

 

Thank you,