Avi Warner
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Atividade total15
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Atividade mais recente por Avi Warner-
Avi Warner comentou,
Stuart Buddrige Matthias Miltenberger Unfortunately, last year I had removed the app from the marketplace as Zendesk is deprecating http targets which are used by the app to function and I don’t cu...
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Avi Warner comentou,
Quick note, my app (Carbon Copier) does not work with the new Followers feature. I'm working on an updated version compatible with both, but please don't install right now if you have activated Fol...
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Avi Warner comentou,
@Christian, that’s right, I’m not sure my app will work on Essential plan. If you were able to purchase, please reach out to me via email and I can help w a refund. @Gasper, take a look at my app...
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Avi Warner comentou,
@alon unfortunately not that I can figure out :/ The app works by adding CCs via target as the ticket is created, but by the time your 'Notify Requester of Received Request' trigger, or the intern...
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Avi Warner comentou,
@jeremy the app only works on tickets in Support. Haven't really looked into Explore.
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Avi Warner comentou,
@Bruno, it's a one time cost that goes to buying me a coffee every once in a while :) @Jeff / @Steve / @Greg thanks for the shoutout, glad the app is working for you.
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Avi Warner comentou,
If interested, my app, Carbon Copier, is live on the Zendesk Marketplace. While it doesn't add a trigger action for end-user CCs, it adds a custom field to Users & Organizations. When you add end-u...
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Avi Warner comentou,
@sonja, @martin, @david, @aaron. The app is pretty basic and in a working state. I wasn't able to get it working with triggers, but it creates a custom field on the User & Organization level. If yo...
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Avi Warner comentou,
@Aaron, @Martin, @David. Good to see some interest (and maybe some help testing things out). I'll post details when things are up and running. In the interim, @Jhoan is totally right. This is def...
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Avi Warner comentou,
If anyone is interested, I'm working on an app that will allow you to add email addresses as CCs via a trigger. Hoping to have a prototype working in a couple weeks. If you'd like to beta test, let...