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Desislava Dimitrova

Entrou em 16 de out. de 2021

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Última atividade em 10 de fev. de 2022

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ComentárioLive chat departments, triggers, operating hours, and routing
Help and FAQs

Hi,

We have 2 departments serving live chat on two different websites, let's call them A and B.

When no agents are online the widget becomes offline form on both websites - that is okay.

But when one agent is online from Team A, the live chat appears on both websites, and we need it to be available only for website A, and not on website B. How can manage this?

In addition, we are using broadcast, and we disabled the department filed via API.

Exibir comentário · Publicado 10 de fev. de 2022 · Desislava Dimitrova

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