Gini Salamat
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Gini Salamat criou uma publicação,
Remove Background Color When Pasting from Internal Notes
ConcluídaCurrently when you paste (CMD + V) from an Internal Note in Zendesk, it pastes the text you highlighted along with the yellowish-beige background color the Internal Note has. This adds more work fo...
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Gini Salamat comentou,
Hi Chris, thanks for your response, however, I was talking about the trigger "action;" it's since been replaced by "Add follower," which I read does not send an email until there is a new update on...
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Gini Salamat criou uma publicação,
Add "Add CC" trigger action to CC agents in Zendesk instances using the Followers feature
In the older version of Zendesk, there is an "Add CC" feature, which we heavily used. However, in the newer version of Zendesk, this was replaced by "Add followers," which is an issue if we are CC-...