Jalil
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Jalil comentou,
@Nicolas, The idea is have only one platform for all CS channels. On the other hand, using Sprout Social you can not unify metrics. As Perrie, we are considering canceling our subscription because ...
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Jalil comentou,
Without this functionality the facebook integration works only for private messages. The way that ticket creation from comments on the wall works is completely distant from reality and the needs o...