Erica Girges
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Atividade mais recente por Erica Girges-
Erica Girges comentou,
Hi Samir, Do you happen to be using ZCLI and still in your testing environment? If so, you would need to package and upload the app as secure settings aren't supported by the ZCLI server.
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Erica Girges comentou,
Hi Daniel,
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Erica Girges comentou,
Hi Dermot! Glad you were able to resolve this. 😊️
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Erica Girges comentou,
Hi Nathan! That definitely does seem strange. Out of curiosity, which OAuth flow are you using?
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Erica Girges comentou,
Hi Marek, Acceptable authentication methods for the Zendesk API include: Basic Auth, API Token, and OAuth. You can check out our docs here for more info on each of them. All the best! Erica
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Erica Girges comentou,
Hi Shane! Taking a look at the Medium article and comparing it to your code, the only difference I notice is that, in your app, the modal instance is trying to register prior to the parent guid be...
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Erica Girges comentou,
Hi Krystele, Was it working for you previously or have you not been able to link any issues since set up of your integration?
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Erica Girges comentou,
Hi Thiliana, when you say generic account, what user role does it have?
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Erica Girges comentou,
Hi Slava, I see you're using secure settings. The ZCLI server doesn't render secure settings and is a known limitation as found here. However, you can package and upload you app privately to your ...
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Erica Girges comentou,
Have you looked into using Side-Loading with the Search API? The Search API won't get you the data you need but it will get you the ticket ID's of the closed tickets which then you could use to sid...