Dane
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Dane comentou,
Hi Jasmine, I have created a ticket for you to investigate on this behavior further. Please wait for my email and let's continue from there.
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Dane comentou,
You can try to test it by adding tags to your triggers actions. If the tag was not added that's an indication that it did not work. For further troubleshooting, it will be better if you contact sup...
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Dane comentou,
Hi Glen, You can follow the steps in Creating webhooks in Admin Center. Go to Admin Center > Apps and Integrations > Webhook > Actions > Creat Webhook. Endpoint URL: https://subdomain.zendesk.com/a...
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Dane comentou,
Você pode consultar Instalando e usando o ZAT.
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Dane comentou,
Hi Jahn, Set visitor department will only works when Run trigger is set to When a visitor has loaded the chat widget. More information can be found in Zendesk Chat triggers conditions and actions r...
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Dane comentou,
Please follow the steps here: Customizing your templates for email notifications.
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Dane comentou,
Hi Ram, Unfortunately, welcome emails are only per account. Per brand welcome email, let alone per organization, is not yet supported. You can engage on a similar feature request below to further ...
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Dane comentou,
Hi Linda, I'll create a ticket for you to investigate this further. Please wait for my update via email and let's continue from there.
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Dane comentou,
Hi Gina, Unfortunately, trigger conditions will not be able to help on your use case due to one of the condition will not be present on the Side Conversation ticket that will be created. That is th...
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Dane comentou,
Hi Miguel, Unfortunately, adding answer bot buttons is not natively supported in WhatsApp.