Dane
-
Atividade total1207
-
Última atividade
-
Membro desde
-
Seguindo0 usuário
-
Seguido por8 usuários
-
Votos4
-
Assinaturas271
Comentários
Atividade recente por Dane-
Hi Jahn,It seems that the ticket you have requested is still on-hold is awaiting the result for a recommendation provided. Please continue to work with the Advocate handling the ticket as the issue...
-
Hi Diogo,For the Help Center steps, one major requirement is article permissions must have the visible to everyone option selected. Hi Lila,Thank you for sharing such a good feedback. I hope more ...
-
Hi Dotun,The best way to isolate this is to manually merge the leads and contacts first. If the same issue persisted even without using API, please contact our support directly and we'll investigat...
-
Hi Sarah,This is visible to Everyone and it is not possible to restrict it the same way as user segment for Help Center articles. Hi American Medical Association, For every domain that you will des...
-
Hi Alan,We don't have any news on this one when I checked.
-
Hi Team,I definitely agree with everyone regarding the design of the Article Suggestions. It could be improved by at least having the previous option "Was this helpful?" or anything similar. Our pr...
-
Hi Jennire,There's no native way to determine where the tag is being utilized. However, you can use List Org API or List Ticket Fields API to perform a call and manually search for the tag. Refer t...
-
Hi Andrew,I have tested it on my end. The value of the dynamic content was rendered without any issues.
-
Hi mfg,The role and group restrictions is only for the actual app access. It is present for all integrations. Hi Rina,Unfortunately, it cannot be modified.
-
Hi Shu Anne Tio,This is currently the expected behavior. As a workaround, you can create a view where it will show Solved tickets that is not yet closed. One of our Product Managers also provided ...