Raphaël Péguet - Officers.fr

1. Web Widget
2. Web Widget documentation
3. Using Messaging Metadata with the Zendesk Web Widget and SDKs

Federico Costa of course. Allison Sargent this is different because ask for details asks the questions to the customer whether here you can populate the answer based on information of your website ...

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• Raphaël Péguet - Officers.fr
• Editado 24 de outubro de 2023 11:01
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1. Objects and rules
2. ...
3. Business rules
4. Zendesk Support placeholders reference

I'm sure I've seen somewhere placeholders (tags) for nested drop-down list fields that return the first value, but I can't remember how it's written. For example, if you have a field with the value...

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• Raphaël Péguet - Officers.fr
• Criado 11 de outubro de 2023 13:03
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1. Support
2. ...
3. Multiple language support
4. Exporting and importing dynamic content

Can we create new dynamic content by importing or this is only to update?

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• Raphaël Péguet - Officers.fr
• Editado 4 de outubro de 2023 16:05
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1. Talk
2. ...
3. Talk basics
4. Zendesk Talk number availability and pricing

Benineses numbers are not on the list of accessible number in this webpage but it is in the self service buying part of Zendesk. Can you confirm benineses numbers are available?   Best regards,

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• Raphaël Péguet - Officers.fr
• Criado 24 de agosto de 2023 07:57
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1. Bots and automation
2. Custom bots and bot building documentation
3. Using the Make API call step in a conversation bot

Hello  I saw while trying that when the flow builder API calls succeeds but finds an answer where ALL the saved variables are not present the flow builder takes the API failed path.. It's very unlo...

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• Raphaël Péguet - Officers.fr
• Editado 24 de julho de 2023 14:37
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1. Talk
2. ...
3. Call routing, greetings, IVR, and recordings
4. How can I download a greeting from Talk?

Solved: You have to click first to copy the address of the audio and open this link even if you're already on the reader

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• Raphaël Péguet - Officers.fr
• Criado 20 de junho de 2023 10:17
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1. Talk
2. ...
3. Call routing, greetings, IVR, and recordings
4. How can I download a greeting from Talk?

When I click Save as it gives me a txt file! 

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• Raphaël Péguet - Officers.fr
• Criado 20 de junho de 2023 10:14
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1. Bots and automation
2. Custom bots and bot building documentation
3. Using the bot builder to create a social messaging bot

Hi Zendesk,  Images doesn't render well in every format it would be nice that you suggest in your article, picture sizes :)  Best regards, Raphaël

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• Raphaël Péguet - Officers.fr
• Criado 22 de maio de 2023 09:42
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1. Comunidade
2. Feedback - Ticketing System (Support)
3. Satisfaction - 1(!) Follow Up after good Satisfaction rating

It used to work with created_at only but now _with_timestamp is mandatory, like this created_at_with_timestamp

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• Raphaël Péguet - Officers.fr
• Criado 5 de maio de 2023 13:39
• 0 voto