Tim (do not use or mail to this account)
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Atividade mais recente por Tim (do not use or mail to this account)-
Tim (do not use or mail to this account) comentou,
@Raphaël Péguet Make a new brand (eg) "testbrand", then create a Guide-page for that brand. In admin center go to "Messages" -> "Installation" tab and then activate the "Automatically add Widget t...
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Tim (do not use or mail to this account) comentou,
That is good news. Thanks for the update.
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Tim (do not use or mail to this account) comentou,
Hi, Just dropping a quick anecdote. I had a meeting about the progress we are making with the Flow builder. At some point the CEO said "This looks like a wall outlet, its ugly. Who designed it?!" T...
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Tim (do not use or mail to this account) criou uma publicação,
Flow Builder "Step counter"
Hi, I have been working on creating a flow for our customers. I really aim to help as much customers through the flow builder as possible and I ran into the "1000 step limit". If I am not mistaken,...
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Tim (do not use or mail to this account) comentou,
Hi, Currently I am working on a flow that should allow the customer to find their answers and/or fix the issues they have themselves for a large part. I am working towards a single source of truth ...
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Tim (do not use or mail to this account) comentou,
is there a reason why this is not enabled? I really would like to link i.e. productpages when giving advice through the bot. Like for sharpening bread knives... It would be awesome to enable people...
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Tim (do not use or mail to this account) comentou,
This would be nice to have. One use for it would be signature where we mention our helpcenter
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Tim (do not use or mail to this account) comentou,
I would like to have both options or even make an if-statement that switches automatically when the queue hits 10 pending customers or 5 minutes and then switches from option 2 to option 1? if that...
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Tim (do not use or mail to this account) comentou,
Hi, Would it be possible to add filters? I want to exclude certain tickets (by filtering Ticket Types).
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Tim (do not use or mail to this account) comentou,
Hi Barry Neary, Nice to see the PO being so involved. One of the limitation is Skills aren't considered by the omnichannel routing engine. Look for this functionality in upcoming releases. Does ...