Chris Wisialowski
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Chris Wisialowski comentou,
Thank you!
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Chris Wisialowski comentou,
If our organization doesn't use the organizations functionality within Zendesk. is there a way that doesn't involve 3rd part apps to prevent this from happening? This seems to happen if another sup...
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Chris Wisialowski comentou,
Something our team has been facing more and more frequently lately is a failure to auto create tickets. We use the Five9 Adapter and until very recently every ticket was auto-created as the call co...
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Chris Wisialowski comentou,
So, just to be clear, if we use the numeric field to identify account numbers, then i want to pull a report that shows, Agent A tickets for account number 12345 and see a nice view of all tickets o...