Katarina Swank
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Atividade recente por Katarina Swank-
Like others have mentioned, anything textual based in PDF, DOC(X), XLS(X), PPT(X), TXT, CSV, MSG and EML.
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Why is the bookmark component important to you? What is the use case where this feature is most needed? How frequently do you use it? We use bookmarks on almost every single dashboard we create,...
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upvoting this as well! We have many groups on Zendesk that primary use side conversations for communication and have no way of exporting that thread.
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Do we have any update on this being on a roadmap anywhere? We would also like to receive requesters OOO emails as this causes customer satisfaction issues, with spamming our customer, as well as, n...
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Hi Toby, I was curious, are tables supported by this? We have many teams who try to paste in tables into the side conversation feature today, and it's not supported. Will this EAP resolve this?
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With agent workspace, is this possible to update text color in macros now?
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Thank you so much! This definitely helps!
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Is there a "select all groups" option? We have ALOT of groups and we noticed if we need to send out communication to all the groups, we have to select each one individually. It would be nice to be ...