Charlie Smith
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Atividade recente por Charlie Smith-
Use ticket assignee ID as a placeholder
We should have the ability to use the ticket assignee's ID as a placeholder in triggers. The only one that we can use is the current user's ID, and that is not always the data that is needed.
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How do I report on a field value update?
I am trying to set up a report that would show us all tickets where a custom field was updated (and was previously empty). I tried using the 'Changes - new value' but the values are 1, 5, and 10, a...