Pesquisas recentes


Sem pesquisas recentes

Phil Kneller's Avatar

Phil Kneller

Entrou em 26 de jul. de 2022

·

Última atividade em 26 de jul. de 2022

Seguindo

0

Seguidores

0

Atividade total

2

Votos

0

Assinatura

1

VISÃO GERAL DA ATIVIDADE

Atividade mais recente por Phil Kneller

Phil Kneller comentou,

ComentárioTicket management

Hi,

Our agents are having an issue when it comes to dragging and dropping attachments on to tickets.

If they have multiple tickets open, and they are working on the first ticket in the queue, dragging a file into this ticket does not work. Instead it will be attached the the next email in the queue.

No changes have been made and I can't see any settings that would have been enabled to make this happen.

Thanks.

Exibir comentário · Publicado 26 de jul. de 2022 · Phil Kneller

0

Seguidores

0

Votos

0

Comentários