Aileen Donegan
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Atividade mais recente por Aileen Donegan-
Aileen Donegan criou uma publicação,
Specify user segment as default in Visible To
I'd like it to be possible to choose a specific user segment that would be used by default for the user segment of newly created articles. By default, the system adds as a pre-selected segment "Age...
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Aileen Donegan comentou,
Hey Chris Drylie, is there any update on this? I would also like this to be improved as it's confusing and off putting.
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Aileen Donegan comentou,
Yes, I would also like this to be improved as it's confusing and off putting.
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Aileen Donegan comentou,
Would love a solve for this one as well. We have many different groups, but the Group doesn't get attributed to follow-up tickets, so we can't send follow-ups 'back' to the group it belongs to. If ...
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Aileen Donegan comentou,
Would love to see a Zendesk + YouTube integration - we'd prefer not to use a third party app.
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Aileen Donegan comentou,
Hey John! A custom field we'd love to add to the widget would be something like 'trending topics'. For example, if there's a widespread bug or outage in our product and a lot of customers report it...
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Aileen Donegan criou uma publicação,
Change functionality of cmd + delete
Hey folks, I established with Support last week that cmd + delete (Mac) in chat and email results in the entire line being removed, even if the cursor is mid-sentence. This is expected behaviour, b...
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Aileen Donegan criou uma publicação,
Custom field data in Live Data dashboard in Explore
It would be great to have the ability to modify what displays in the Live Data dashboard in Explore. Specifically in the Support widget, we have some custom fields where we'd love to be able to see...
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Aileen Donegan comentou,
All good now, Amisha Sharma got this fixed :)
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Aileen Donegan comentou,
You are awesome Amisha Sharma - it's fixed :) Thank you!