Tyler Rutledge
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Atividade recente por Tyler Rutledge-
We have this working perfectly on many forms but when we use a URL to pre-fill certain fields on the form, the code to hide other fields stops working.
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Thank you for the reply, Amie (successcx). We do not have roles enabled on this app and we have been enterprise plan for a while with no recent changes. We actually have 2 instances of Zendesk, bo...
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I have a staff member who is getting the below error when exporting CSV from advanced search. She's been able to export using advanced search for months. We haven't changed the app and her role has...
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Hello Tipene Hughes! I apologize for missing your previous reply and ticket about this. I would still appreciate the support on this request and our account assumption is enabled. Is it possible we...
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Hello Tipene Hughes! Thanks for the support on this! I got this working but the same problem exists with this script. When I implement your suggested script, the fields are hidden correctly. Access...
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https://support.zendesk.com/hc/en-us/articles/4408830888730/comments/4408848918298 We also need a solution for this. Can this app be used to set support address that ticket confirmation's come from...
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https://support.zendesk.com/hc/en-us/community/posts/4409217617306/comments/4409247512474 I typed out this whole post before realizing a target version existed. Either way, maybe this post will hel...
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Adding my support for this feature. We just rolled out satisfaction surveys all around our company and it's quite the needless blow to find that agents can't rate tickets. So many of our staff mem...
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Adding my +1 to this request. "Attachment - exists / doesn't exist" should be an option natively within Zendesk. Our use case is simple: a specific form requires the addition of an attachment for t...