Maryann Remy

I agree that more than those commenting would be interested in this type of feature. I feel like the ability to easily export as PDF would only make the Help Center more sticky as a product. This would mean the content could literally just be housed in Zendesk without having to worry about storing original copies elsewhere for easy downloads. 

My understanding is that it's not possible to apply custom ranges to custom attributes based on all my research. I am still looking for a workaround so I don't have to manually update the filters if I am interested in looking at my custom date attribute for just last week as an example. 

Hello. I am running into the same issue. Does Zendesk not have an FRT timestamp to run reports off of? Using "Ticket Assigned - XXXX", you will still miss tickets if running monthly reporting. Tickets assigned in Feb with a March FRT will get excluded from both Feb and March reporting. Any other suggestions?