Pesquisas recentes


Sem pesquisas recentes

Rebecca Lundberg's Avatar

Rebecca Lundberg

Entrou em 22 de out. de 2021

·

Última atividade em 11 de abr. de 2024

Seguindo

0

Seguidores

0

Atividade total

11

Votos

7

Assinaturas

3

VISÃO GERAL DA ATIVIDADE

Atividade mais recente por Rebecca Lundberg

Rebecca Lundberg comentou,

ComentárioTicket basics

This article states that when you write something in an internal note and switch to a public reply,  you will still be able to find the message you left in the internal note. This has been true until very recently. Now if you create and submit a ticket with both public and internal notes, you lose whichever one was not submitted. This is only happening upon ticket creation, however, not on existing tickets. Is this a known issue or will this remain the functionality?

Exibir comentário · Publicado 11 de abr. de 2024 · Rebecca Lundberg

0

Seguidores

0

Votos

0

Comentários