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Shawnna Innis

Entrou em 22 de out. de 2021

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Última atividade em 24 de jan. de 2022

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Shawnna Innis comentou,

ComentárioTicket management

We are seeing an issue in our Zendesk instances that attachments are now all sending as links to the end users (although they show as files in the agent comments) in spite of having the setting "Include Attachments in Emails" configured correctly, file sizes being appropriate and no private attachment settings configured.  This appears to have just started in the last three days - is anyone else experiencing this or know how to work around it?

Exibir comentário · Publicado 24 de jan. de 2022 · Shawnna Innis

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