Christopher Wooten
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Christopher Wooten comentou,
Set this up on one of my channels but it does not do any workflow when people @mention me on the channel. Does it not work in a specific Channel?
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Christopher Wooten criou uma publicação,
Need to add first tag (integer) to a webhook
Have tried using {{ticket.tag.first}} and {{ticket.tag | first}} both of which only pull the first number in the tag, not the entire number. Can anyone help?
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Christopher Wooten comentou,
We need to be able to filter by groups and custom fields. Would really like to be able to have one place to adjust roles and groups on the same page. Going back and forth is a pain.
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Christopher Wooten comentou,
Christopher Kennedy Thanks for the feedback. We have since pivoted to creating an internal brand to use their widget in these situations
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Christopher Wooten comentou,
I am in the same boat. Where is this in the cycle? It has been past 9 months since the official comment Amisha Sharma. Can you provide an update?
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Christopher Wooten comentou,
Greg Katechis I am having a similar issue where I am trying to create a proactive chat for a customer via the API and I am unable to. Is there a reason this functionality is being blocked?
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Christopher Wooten comentou,
Have to say I love this so much. Thank you for being open and proactive in your Roadmap.
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Christopher Wooten comentou,
Looks like there is still no update here.
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Christopher Wooten comentou,
Love the new view and the form features. I used to have a huge google sheet I used to have to use. When did this hit prod?
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Christopher Wooten comentou,
Its usually one or two a week. The issue is when the agents need to have it done but only the admins can get to it. The idea is to enable the agents to run a command from either slack or Zendesk to...