Rich Talbot
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Rich Talbot comentou,
"Currently, Explore can't calculate your self-service score directly as you can’t combine data from tickets and pageviews in the same report." Would be great if this data could be in the same repo...
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Rich Talbot comentou,
Yes please! Scrolling is painful. Also Jump to Latest Message puts you at the BOTTOM of the latest message so you have to scroll up to the top. Painful! Jump to Latest Message should put at the...
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Rich Talbot comentou,
Is Find and Replace live now? I don't see it in Guide and could really use it! Above, it was mentioned this would be implemented in 2022 which has come and gone.
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Rich Talbot criou uma publicação,
Link Incident to Multiple Problem reports
Feature Request Summary: Today it is only possible to link an incident to a single problem ticket. I would like to be able to link a single incident ticket to multiple problem tickets when a cus...